What Patients Can Do to Make Their Health Care Safer & Better

Date: 12 December 2010 (Sunday)
Time: 2.00 – 4.00 p.m.
Venue: Caring Society Complex, Seminar Room 1
Entry fee: RM10 per person

Despite major advances in health care over the past century and highly trained and dedicated staff with the best intentions, patients continue to experience “adverse events”. An adverse event is any unintended harm to a patient as a result of medical care. Examples include: infection because a health care provider failed to wash their hands properly, prolonged hospital admission due to a medication error, and surgery on the wrong patient. Research conducted in North America, Britain, Europe, Australia and New Zealand indicate that adverse events occur at an alarming rate – between 3 and 17 out of every 100 hospital admissions (3 – 17 %) are associated with an adverse event.

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